Greg Lindsay's Blog

July 29, 2020  |  permalink

The Data-Driven Case For Working Face-to-Face

Last week, the membership of CoreNet NYC invited me and NewCities to curate a session on the post-pandemic future of (white-collar) work. Rather than uncritically praise work-from-home-forever, I invited Humanyze’s Ben Waber, Plastarc’s Melissa Marsh, and Jacobs’ Andie Moeder to explore how cracks are beginning to show in organizations and the mental health of their employeers. Click to watch the video above; a longer description is below:

The conventional wisdom has spoken: offices are dead, officially killed by fears of contagion and quietly suffocated by large occupiers eager to clear their leases off the books. But just because working from home has proven surprisingly productive the last few months — at mounting personal and psychological costs — doesn’t mean organizations and their employees can maintain this pace forever. Communication patterns hint the cracks are already starting to show: ideas are being lost; dots aren’t being connected. How long and in what ways will organizations regret not working together face-to-face? What new metrics will emerge to better connect workplace design with overall performance? And what is the future for co-working and shared workspaces in a post-pandemic world of people working alone, together? Our panelists draw upon data and experience to make the case that even if the office-as-we-know-it is dead, something must replace it.

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Greg Lindsay is a journalist, urbanist, futurist, and speaker. He is the director of applied research at NewCities and director of strategy at its mobility offshoot CoMotion.  He is also a partner at FutureMap, a geo-strategic advisory firm based in Singapore, a non-resident senior fellow of The Atlantic Council’s Foresight, Strategy, and Risks Initiative, and co-author of Aerotropolis: The Way We’ll Live Next.

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